Privacy policy

Last updated: [DATE]

[Template — please review with a legal or data protection adviser before publishing, and replace every bracketed item.]

Who we are

Cradle Health Solutions and Innovation Ltd (“we”, “us”) is a company registered in [England & Wales] under company number [COMPANY NUMBER], with its registered office at [REGISTERED OFFICE ADDRESS]. We are the data controller for personal data collected through this website. [ICO registration number: [ICO NUMBER], if applicable.]

What we collect

When you use our contact form or email us, we collect the details you give us: your name, email address, organisation and the content of your message. Our web host also records standard server logs (such as IP address, browser type and pages requested) to keep the site secure and working.

How we use it and our lawful basis

We use your details only to respond to your enquiry and, where relevant, to discuss working together. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract. We do not sell your data or use it for marketing without your consent.

Who we share it with

Your data is stored with our website and email hosting provider, [HOSTING PROVIDER], which acts as our processor. We do not share it with anyone else unless required by law.

How long we keep it

We keep enquiry emails for up to [24 months] unless they lead to a working relationship, in which case they are kept for as long as needed for that relationship and our legal obligations.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal data, to object to or restrict its use, and to data portability. To exercise these rights, email [hello@cradlehealthsolutionsandinnovationltd.uk]. If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

This website does not use advertising or analytics cookies. When you send the contact form, a temporary session cookie is set to prevent spam; it is deleted when you close your browser. Fonts are loaded from Google Fonts, which receives your IP address to deliver them.

Accessibility

We want this website to be usable by everyone. It is designed to work with keyboard navigation and screen readers, and to meet WCAG 2.2 AA where possible. If you have difficulty using any part of the site, please contact us and we will provide the information in another format.

Contact

Questions about this policy: [hello@cradlehealthsolutionsandinnovationltd.uk] or write to us at [REGISTERED OFFICE ADDRESS].